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Staff Services

GET TOGETHER WITH FAMILY & FRIENDS. WE’LL TAKE CARE OF THE DETAILS AND ARRANGEMENTS FOR YOU.

 

Le Torri di Bagnara Castles are fully staffed luxury villas with a  tourist accommodation licence (luxury Agriturismo).

Our castle-villa rentals offer the pinnacle of private holiday pleasure, combining the best in home comfort and convenience with a comprehensive range of dedicated guest services and individual touches rarely found on a holiday, even in the most exclusive hotels and resorts.

A professionally trained, empathetic, caring and discreet staff will pamper you from your arrival to the end of your stay, taking care of you  in a unobtrusive way and always respecting your programs and needs. No one will wake you up in the morning to clean your bedroom, while our English speaking Concierge will remain at your full disposal at our property’s offices and would come at the villa only if requested by you.

 

Personalized Professional Concierge

From the moment of the booking, our local expert staff is at your full disposal to design your tailor-made program of activities and excursions, please easy access to concerts & events, golf, wineries and much more. Maybe you need a car, a tour guide, or an helicopter to charter? Perhaps a relaxing whole body massage poolside, tickets to the best show in town, or a private yoga and pilates session, no request is too big or too small for our dedicated, personalized concierge service which is included in our castle-villas
rental rates.

STAFF SERVICES INCLUDED IN RATES:

-Welcome basket & Prosecco on arrival

-Concierge service before and during your stay

-Complimentary still and sparkling mineral water (Umbrian springs), ice, tea and coffee, and condiments on arrival

-Maid service from Monday to Saturday (in the morning), including tidying of bedrooms, bathrooms and quick cleaning of the kitchen

-Final cleaning on Saturdays

-Professional Support Service – available from the moment you book untill you returno home – to design your tailor-made program of activities and excursions, plan easy access to concerts & events, golf, wineries and mich more

-Pool maintenance Monday to Saturday, including cleaning of the pool and testing of water 

-Gardener

-Property & Facilities Manager on call 24/7

-Change of bathroom and pool towels on Saturdays and midweek

-Change of bed linen on Saturdays

-Selection of “Floris” luxury toiletries in each bathroom, changed weekly

-Toilet paper, regularly refilled

-Non-woven fabric napkins, regularly refilled

-Washing and washing-up products (laundry & kitchen), on arrival

Our team is constantly available to address your service needs and many of our guests say that the amenable staff are one of the most memorable aspects of their stay.

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ADDITIONAL SERVICES AVAILABLE FOR AN ADDITIONAL COST INCLUDE (advance notice is required):

-Breakfast service: € 15/20 per person (Children under the age of 10 pay 50% – children aged 0 to 3 are complimentary) – service lasts 1,5 hours

-Cooking service (professional chef and waiters, delicious local traditional cooking using our farm’s produce and the best local and seasonal food)

-Extra maid service: € 20/h

-Grocery pre-stocking: € 50

-Daily shopping service with a car: € 30

-Small pets fee: € 200 per stay

-Heating of house (if required): € 30/70 per day depending on the season

-Private Cooking lessons in the comfort of your villa

-Private Yoga lessons in the comfort of your villa or in the most enchanting areas of our 1500-acre estate

-On-site invigorating massages, facials, and full-body special spa treatments with the extra virgin olive oil and the honey from our farm; manicure and pedicure

-Baby Sitter

-Supply of our Farms’ Produce (extra virgin olive oil, honey, fresh organic vegetables and fruit)

-Firewood

-A real Italian truffle hunting experience in our 1.500-acre Estate (590 hectares)

-Picnic in our 1.500-acre Estate (590 hectares)

-Meeting room with all modern equipments (seats up to 70 people)

-Personal Photographer, to live your memories forever

-Personal laundry service

-Private guided excursions in the whole Umbria, in Tuscany and in Rome

-Guided bike tours

-Pick up-transfer from/to airport or railway station and any kind of transportation, helicopter included

-Complete Wedding & Event Planning and co-ordination Services

Here is a full list of Extra Activities you may experience at Le Torri di Bagnara.

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