In light of the recent Coronavirus (Covid-19) outbreak, Le Torri di Bagnara Castles is pleased to offer all its clients a revised and more lenient cancellation policy for bookings received after March 10th 2020 until further notice.
What happens if you need to cancel/postpone your holiday:
-If you decide to cancel your booking with us up to 28 days prior to your check-in date whereby your Country Government advises you are not safe to travel to Umbria and travel should be limited to “all but essential” or a full travel ban is in place, you are entitled to receive a Voucher for the amount you have already paid.
-If you made a booking with Le Torri di Bagnara Castles after March 10th 2020, you will be entitled to postpone your holiday to a later date and receive a Voucher for the amount already paid.
Terms & Conditions
-Before issuing a Voucher, Le Torri di Bagnara Castles reserves the right to assess each case individually.
-You cannot ask for a refund in the form of Voucher for any reason other than associated with the Covid-19 outbreak.
-A Voucher cannot be guaranteed if the travel advise changes in the 28 days prior to your check-in date. Clients are advised and encouraged to take adequate travel insurance prior to booking at Le Torri di Bagnara Castles.
-To secure a booking with Le Torri di Bagnara Castles, clients are asked to pay a deposit (which prior to March 10th 2020 was deemed non-refundable) at the time of booking and a balance as final payment a few weeks prior to check-in, as per our usual Booking Conditions.
As part of our revised T&Cs, clients can request to postpone their holiday and receive a Voucher for the amount already paid as long as we receive a cancellation 28 days prior to the check-in date. Cancellations must be submitted in writing to firstname.lastname@example.org
Before making or changing any travel plans, we strongly advise you to consult and seek advise from the WHO, your local health autorities or your travel insurance.
World Health Organization
Ministero della Salute
Informations and updates for tourists: http://www.italia.it/en/useful-info/covid-19-information-and-updates-for-tourists.html
Interactive Coronavirus (Covid-19) Travel Regulations Map by IATA: it summarizes all international travel regulations relating to the Coronavirus crisis (SARS-CoV-2) and related restrictions.